Terms & Conditions

I understand that car seats and booster seats (“Equipment”) are safety-related products subject to age, wear, recalls, prior use, and manufacturer limitations.

I acknowledge that equipment may have pre-existing wear, damage, or defects that are not visible prior to service. If plastic components, adjusters, or structural elements break during standard manufacturer-approved cleaning procedures due to age-related brittleness, improper storage, environmental exposure, moisture, or prior damage, the service provider shall not be held liable. I understand that environmental exposure and age can cause plastic components to become brittle. I agree to inform the Service Provider if the seat has any known issues, including mold, expiration, defects, recalls, or involvement in a collision. The Service Provider is not responsible for concerns or failures resulting from age, prior damage, storage, misuse, accidents, or recalls.

The client is responsible for ensuring that items are ready and available at the scheduled pickup time, and that all personal belongings have been removed prior to service. The Service Provider is not responsible for any personal items left in the seat. I understand that my property remains my responsibility at all times — including during pickup, throughout the cleaning process, and at delivery.

I voluntarily assume all risks, known or unknown, related to the cleaning, handling, and future use of my Equipment. In the event that the specific manufacturer’s cleaning or safety guidelines cannot be located or verified, Lemon Poppy Seats reserves the right to follow the manufacturer manual guidelines for Graco products as a standard reference for safe cleaning practices.

I understand and agree that the Service Provider does not install, inspect, certify, approve, or verify any equipment for safety. The Service Provider is not responsible for how the equipment is installed or used after service is completed and makes no guarantees regarding its performance, condition, or ongoing safety. I also acknowledge that normal wear and tear may become more visible after cleaning, and the Service Provider is not responsible for such cosmetic changes.

To the maximum extent permitted by law, I release and waive any claims against the Service Provider and voluntarily assume all risks including claims arising from or related to the services provided or the future use of the Equipment.

Client is responsible to the fullest extent permitted by law indemnify, defend, protect, and hold Lemon Poppy Seats and its owner harmless against and from all claims, damages, and liabilities, including our expenses, arising from use of the item(s) cleaned by us after cleaning. Service provider is not liable for any damage, malfunction, or injury that may occur following service, including in the event of a car accident.

These terms may be updated at any time. Continued use of our services constitutes acceptance of the latest version.

If any part of this agreement is found unenforceable, the remaining sections shall still apply.